Galazey attaches great importance to your shopping experience, so we provide the following information about shipping policies:
Payment:
We accept payments through PayPal.
Once your order is authorized and verified, a confirmation email will be sent to you. We start preparing your order immediately after verification.
After your order has been completely processed, you should receive a tracking confirmation email within 3-5 business days to track the status of your order.
Deliverable area:
We ship to the following countries/regions: the United Kingdom.
Shipping method:
Galazey Provide the following shipping methods: Royal Mail, Hermes, DPD, or Yodel for delivery. These shipping service providers have a good reputation around the world and can ensure that your package reaches its destination safely and quickly.
Order processing time is 3-5 working days (Monday to Friday). During this time, we will prepare and arrange your order to ensure product quality and integrity.
Shipping time: 5-15 working days (Monday to Friday)
①The specific time may vary depending on the destination.
(Please note that this time range is only an estimate, and the actual shipping time may be affected by some uncontrollable factors, such as customs clearance, weather, etc.)
②Order deadline:
Please note that order cutoff time is 06:00 PM EST (New York). Orders placed after the cut-off time will be processed the next business day.
freight:
We offer free shipping to customers around the United Kindom. You don’t need to pay extra shipping costs, we will provide free shipping for your order.
Once your order ships, you will receive a shipping confirmation email with a tracking number. The following is our order tracking process:
·Shipping Confirmation Email: You will receive a confirmation email containing your order shipping information and tracking number. Please make sure to check your inbox and spam/trash to make sure you received this email.
·Track Number: In the confirmation email you will find a tracking number. This is a unique identifier used to track the location and status of your order during shipping.
·Visit the official website: You can visit our official website (https://www.17track.net/en) for order tracking. On the home page of the website you will see a tracking box where you can enter your tracking number.
·Track your order: After entering your tracking number, click the “Track” button. The system will query and display the latest shipping information for your order. You’ll be able to find out your package’s current location, shipping status, and estimated delivery time.
Also: Prices displayed on our website are in GBP (or equivalent site currency) and are tax-free. This means that after you receive your order, you may be required to pay import taxes, duties, and related customs fees depending on your country’s regulations. Specific charges and calculation methods are determined by your local customs office.
If you encounter any issues with order tracking or require further assistance, please feel free to contact our customer service team at [email protected]. We will be happy to provide you with support and answer your questions.